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Compatible operating systems
  • Windows
  • Mac OS
  • Linux

Note: Mobile operating systems are not compatible due to its limitations when reading digital certificates and running Java applets.

Compatible browsers
  • Mozilla Firefox – all versions
  • Internet Explorer 32 bits – version 9, 10 (activating “Browser IE9 mode”) and 11
  • Google Chrome – all versions
Java’s recommended version

Java 8 – 32 bits (you must ensure that you only have one installed version).

Ports 80 and 443 to http and https

These options are set as standard on network options. In case of doubts, please contact your network manager or supplier.

For the correct use of ComprasPT platform, users must activate the TLS functionality in their browser

Click the links below to confirm your access to the list of Revoked Certificates (CRL) of each Issuing Authority. You just need to confirm the access to the links. It is not necessary to download the files.

Multicert  |  Digitalsign  |  Citizen Card

 

 

 

 

 

 

 

Validate the software version: open the Citizen Card application, access "Help" menu and click on "About".

We recommend using the most up-to-date version of the Citizen Card software

 

 

 

 

 

 

 

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